At The RD Jewellers, we strive to offer a seamless shopping experience and ensure your jewelry reaches you in perfect condition and on time. Please read our shipping policy carefully to understand how we handle your orders.
1. Shipping Areas
We currently offer shipping across India. We do not offer international shipping at the moment.
2. Processing Time
- Once your order is successfully placed, it will be processed and shipped within 1-2 business days.
- All orders are dispatched from our warehouse in Delhi, India.
3. Delivery Time
- Delivery across India typically takes 2-4 business days from the date of dispatch, depending on your location.
- Please note that delivery times may vary due to weather conditions, holidays, or unforeseen circumstances.
4. Shipping Charges
- Free Shipping is available on all orders within India.
- No hidden or additional charges will be applied at checkout unless explicitly mentioned.
5. Order Tracking
Once your order has been dispatched, you will receive an email or SMS with tracking details. You can track your order via the courier service’s website.
6. Unsuccessful Delivery Attempts
If the delivery is unsuccessful due to reasons such as incorrect address, no one being available to receive the package, or any other similar issue, the order may be returned to us. In such cases, we will contact you to resolve the issue.
7. Packaging
All our jewelry items are carefully packaged to ensure they reach you in pristine condition. We use high-quality packaging to prevent any damage during transit.
8. Delivery Delays
While we make every effort to ensure timely delivery, certain factors such as strikes, weather conditions, or logistical issues may cause delays. We will keep you informed about any significant delay in the delivery process.
9. Contact Us
If you have any queries related to shipping, feel free to contact our customer support team at:
📧 Email: support@therdjewellers.com
📞 Phone: +91-XXXXXXXXXX