At The RD Jewellers, we take pride in offering high-quality, handcrafted jewellery. Each piece is carefully inspected before shipping to ensure it meets our quality standards. As our products are custom-made or delicate in nature, we do not accept returns once the order has been delivered.
No Return Policy
Please note:
- All sales are final.
- Returns or exchanges are not accepted for any reason, including change of mind, dislike of the design after delivery, or incorrect sizing ordered by the customer.
- We recommend checking all product details, including size, weight, and design, before placing your order.
Exceptions – Damaged or Wrong Product
We only offer a resolution in the following rare situations:
- You receive a damaged item upon delivery.
- You receive the wrong product (different from what was ordered).
In such cases, you must:
- Contact us within 24 hours of delivery.
- Provide unboxing video proof and clear photos of the item received.
- Our team will verify the issue and provide a suitable solution, which may include repair, replacement, or partial refund at our discretion.
Contact Us
For any concerns or clarification, please reach out to our support team:
📧 Email: support@therdjewellers.com
📞 Phone/WhatsApp: +91-9990867439
Thank you for shopping with The RD Jewellers. We appreciate your understanding and support.